Bring the business to the digital age and streamline business processes
Sitelab once and for all
A CRM system that manages leads, sales, marketing, service, customer, signature and collection processes on your behalf.
Customer Service
How many new customers this month?
Did we called back to everyone?
The customer hasn't yet signed an agreement?
Take care of new leads
Facebook messages
Clients Emails
Reply to Whatsapp messages
Inquiries on Instagram
Publish a new promotion
Our customer management system
Whether your business is big or small - focus on its core, and we at Sitelab will take care of the rest.
We will fit you a digital system that will manage everything for you!
All technical tasks involving lead management, sales, marketing and customer service:
Lead absorption
Receiving new leads from all of your business's communication channels:
Website, WhatsApp account, email, Facebook, Instagram, checkout and any other lead source.
All leads will be stored with customer details in one place!
Automatic response
The system responds to the caller itself, in all communication channels, depending on the date and subject of the call. The predefined auto-response will provide the caller with information about the service or product, hours of operation, prices, routes and more.
Sale, collection and invoice production
Receiving new leads from all of your business's communication channels:
Website, WhatsApp account, email, Facebook, Instagram, checkout and any other lead source.
All leads will be stored with customer details in one place!
Coordinating call times and routing calls
Need a conversation with the applicant?
The system will route the call to the right person according to the topic, offer free dates, coordinate a call with the human being for the caller, send a reminder and make sure the call has taken place.
Customer retention
The sale process abandoned? Did a customer want to end a contract? The system will find out what happened and how to get the deal back on track.
Updates and customized offers for existing and past customers
The system will offer each and every customer, exactly the promotions that are relevant to them and the products that they used to purchase or were interested in in the past.
Upgrade suggestions, a complementary product announcement, version updates and anything else worth telling customers.
Digital signature
The system will offer each and every customer, exactly the relevant promotions
For them and the products they tend to purchase or have been interested in in the past.
Upgrade suggestions, a complementary product announcement, version updates and anything else worth telling customers.
How will Sitelab's customer management system streamline your business?
- Reducing the amount of manual tasks and tasks to keep in mind.
- Reducing the amount of operations performed by an expensive human factor.
- Creating organizational memory and ending the business' dependence on the employee.
- Improving the level of customer service.
- Keeping in touch with existing and past customers.
- Beyond smart marketing, customized to the customer.
- 100% tracking of leads and incoming leads.
- The whole customer journey, what was promised to the customer and what he signed.
What does Sitelab's customer management system service include?
Characterization of the business needs of the business and adaptation of the system
Usage training for managers and employees
Assimilation in all business systems: websites, social networks, telephony system.
24/7 technical support
Testimonials:
English 
עִבְרִית 
Русский